AAC ID Solutions works closely with its courier partners to ensure that our customers receive the best possible service and delivery standards.
Deliveries to Australian destinations
We offer two distinct delivery methods for domestic orders:
AAC books it’s daily freight between 1pm and 3pm Monday to Friday, with couriers collecting from our premises around 3.30pm.
All customers receive a dispatch notification at approximately 4.30pm QLD time, confirming that their order has been dispatched and providing tracking details.
For FREE freight orders (generally small party packs of Tyvek Wristbands), AAc uses a standard Australia Post service which can take 3-7 days for delivery. To upgrade to express freight you will need to call AAC.
Deliveries to International destinations
AAC delivers to customers worldwide and will liaise with each customer to determine the best freight method.
A note on liability
Whilst we cannot control the outcome of a delivery, we review our delivery partners regularly to ensure that they are performing at the highest level. AAC will not be held liable for delivery mistakes by couriers. AAC also does not pay re-delivery fees; please make sure you are available to receive your package.