All inclusive resorts are growing in popularity world wide, and the use of wristbands at these resorts continues to grow also.
One of the major challenges posed by the all inclusive resort structure is that of how to ensure that only paying guests are obtaining the benefits available. Often this will be access to leisure facilities such as a pool, kids club, tennis courts, fitness centres, as well as restaurant and dining facilities.
With many resorts being beachfront, the possibility exists that non paying guests may enter the resort grounds and utilise the facilities free of charge, which is not only costing the resort money, but also will infuriate paying guests.
The solution that many resorts are turning to is wristbands. By supplying guests with a wristband at check-in, resort staff can effectively monitor who is allowed access to their facilities. With a rotating set of wristband colours, perhaps changing these on a weekly basis, resorts can also ensure that previous guests can’t return with their old wristbands and utilise the facilities free of charge again.
The benefit of all inclusive resorts are obvious for both the resort and the guests. It all comes down to cost efficiencies. Guests benefit from cheaper (and simpler) holidays because the resort has undertaken certain changes to reduce their costs; this often includes removing a la carte dining and replacing it with buffet dining. Whilst this is common at breakfast, replicating the structure at lunch and dinner greatly simplifies F&B operations whilst also reducing staff numbers, both in terms of service staff and kitchen staff.
There are numerous ways to identify paying guests, and resorts have looked at all of them in the past. ID cards are impracticable because they get lost, left in rooms etc. Lanyards are not functional because they get in the way when swimming and doing other activities. Wristbands are, by far, the more cost effective, logical and non-invasive method of identifying a large number of people like this.
- They can be branded with the resort logo and also supplied in a variety of colours, allowing the resort to rotate the colours on a weekly basis over a 10 week period.
- Silicone wristbands, the most popular type of wristband for this purpose, is soft, comfortable and does not disrupt the daily activities of the guest.
- They can be kept on for several days without causing irritation
- They are easily visible to resort staff in any situation
- They can be kept as a memento of the holiday, providing on going branding benefits to the resort.
- They are available in either transferable form (like a silicone wristband) or non transferable form (see Tyvek wristbands or plastic wristbands). The choice here comes down to a resort determining how likely it is that a guest might pass their wristband to a non paying guest who can then access the resort facilities.
Standard resorts using wristbands
It is not just all inclusive resorts using wristbands to identify their paying guests. Standard resorts in busy or easily accessible locations are also doing the same thing. This is especially true of resorts who features special or unique facilities like a kids water park or similar; something that will attract the attention of non paying guests. In these cases, resorts are also using wristbands to identify who should be allowed access.
Wristbands for kids clubs
Many resorts now run specialised kids clubs, with the goal of attracting families safe in the knowledge that for a few hours each day, the parents can enjoy some time to themselves. A key element of kids clubs (as well as child care centres around the world) is security and identification. At a resort, the key priorities for a kids club are:
1. Ensuring all staff are aware of allergies within the group
2. Ensuring that kids remain within the right age groups, in order to avoid inappropriate or unsuitable activities.
3. Ensuring that all children leave the kids club with the right parent or carer.
For the above cases, wristbands again provide to be the most cost effective and functional solution. But rather than silicone wristbands, most resorts turn to Tyvek wristbands, ideally with a detachable stub. The benefit here is that while the child wears the wristband, the parent takes the detachable stub. Both items have the same number printed on them for security purposes.
Additionally, Tyvek wristbands are non-transferable, so if the child attempts to remove the wristband, they will be unsuccessful. Different colours can be used for different age groups and a specific colour may be used to indicate that a child has an allergy of some kind. Additionally, these wristbands are waterproof, which is very useful for a kids club!
Wristbands for functions and conferences
Finally, for hotels and resorts with large conference and meeting facilities, wristbands are commonly used to differentiate between groups. This is a more cost effective solution than lanyards attached to ID wallets or cards.
With multiple groups utilising facilities at the same time, and with some groups also incorporating meals or snacks in to their packages, it is important to ensure that each group receives what they have paid for. A simple wristband system allows staff to differentiate between groups in this way.
Resort wristbands and RFID
We’ll explore this in more detail in a coming article, but RFID wristbands are proving increasingly popular at resorts because they serve two functions. Firstly, they provide a means of identification in the same way that the wristbands above do. But secondly, they can be programmed, in conjunction with the right kind of systems, to become guest access passes to their rooms, the elevator, the fitness centre and any other facilities that might be present.
Resorts can choose whether to use silicone RFID wristbands (which will be reusable) or plastic/vinyl RFID wristbands (which are designed for single time use only and need to be cut to be removed).
Wristbands are a simple and cost effective tool to identify patrons or guests at resorts and hotels. All-inclusive resorts especially are using them to ensure that only their paying guests are enjoying the facilities they have paid for. For more information, talk to AAC ID Solutions.
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